Industry
Public sector platforms citizens actually finish
ISO 27001, SOC 2, GDPR and KVKK from day one. Forms, case management, identity, and audit trails that satisfy citizens and inspectors.
Where it hurts
Form abandonment
Citizens start, hit a session timeout or a confusing step, and never return.
Case backlog
SLA breaches pile up because case state lives in inboxes and shared drives.
Identity friction
Sign-in fails for the very citizens who need the service most; help desk drowns.
Audit drag
Evidence gathering before inspections eats weeks of senior staff time.
How we solve it
Save-and-resume forms with accessibility-first UX
Progress survives sessions; every step meets WCAG 2.2 AA from the first commit.
- GDPR
- KVKK
Case management with SLA tracking
Every case has a clock, an owner and a route; breaches are surfaced before they happen.
- ISO 27001
- SOC 2
- GDPR
- KVKK
Trust-framework identity with step-up auth
Verified credentials and proportional friction; the service decides the assurance level.
- ISO 27001
- SOC 2
- GDPR
Immutable audit trail with evidence export
Append-only logs, tamper-evident exports and pre-built inspector views.
- ISO 27001
- SOC 2
- GDPR
- KVKK
Impact
+42 pts
Form completion uplift
Internal benchmark, 2026
+38%
Case throughput
96%
Identity first-pass verification
0
Audit findings, last cycle
“Lifted form completion from 38 percent to 80 percent in one rebuild, with zero accessibility regressions.”
Borough of Mersey
Local authority, 320k residents
+42 pts form completion
Related products
- Web Development | Mars AIProduction-grade web builds in Next.js, Astro, Remix. Type-safe, accessible, observable from day one.
- Custom Integrations | Mars AIStripe, ERP, CRM, Zapier and n8n. Idempotent, observable, production-grade integrations.
- Security Audit - Mars AIOWASP, threat modeling, pen testing, SBOM, IAM. Audit reports mapped to ISO 27001 and SOC 2.